Q1. Who can use your services?
Ans:
Q2. Whats Your Plan?
Ans:
Q3. Why should i go with cartowner?
Ans.
Q4. How much time will it take to active my account?
Ans. Subdomain (Example: yourshop.cartowner.com) can typically take 0 to 4 hours to resolve but are known to take as long as 8 hours to fully propagate. And custom domain (youordomain.com) can typically take 0 to 24 hours to take effect, but they are known to take as long as 48 hours to go into full effect.
Q5. How to point my domain to cartowner?
Ans. You need to use point your domain at 184.168.96.38.
Q6. How to point domain or subdomain?
Ans. go to domain setting by login in your domain registrar or provider account. edit dns zone edit your 'A' Records
Type = A
Name = YourDomain.com
Content = 184.168.96.38
OR
edit your DNS or Name Server
remove existing & update on nameserver1 & nameserver2
| Type | Value |
|---|---|
| NS | guss.ns.cloudflare.com |
| NS | princess.ns.cloudflare.com |
Then contact our team.
Q7. Do you offer free ssl?
Ans. Yes! We do offer free ssl but for this you need to use our dns address.
go to domain setting by login in your domain registrar or provider account. edit your DNS or Name Server
remove existing & update on nameserver1 & nameserver2
| Type | Value |
|---|---|
| NS | guss.ns.cloudflare.com |
| NS | princess.ns.cloudflare.com |
Q8. Will you setup my store, add products, edit image & provide similar services?
Ans. Well you need to create store, add product, content writing, basic seo of each product & image editing yourself. For better understanding how this all works we have created a documention & youtube channel.
If you need any dedicated assistance we are happy to serve you. As we have dedicated team of experts to take care of your store they offer verious product & services related to cartowner merchant account. you may find our experts here
Q9. Will I get free domain with Starter & Enterprise packages?
Ans. No! You may point your existing pre-registered domain for free to e-commerce portal. Or you may buy a domain from any where & point it to our portal. We recommend to buy from web.cartowner.com.
After buying contact our team. We will help you out in completing process.
Q10: I cant see list of categories while adding product.
Ans. Go to products -> Categories create or select to edit category set Featured -> YES
Q11. What is basic requirements to approve my payement gateway.
Ans. As we are partner with Razorpay we can create merchant account but activation is depend on Razorpay's terms & condition mostly it takes 30 minutes to generate your api & provides you a lower limit upto 15000 INR as per 18-08-2021 and it unlocks fully on complition profile.
you must complete these basic requirement before applying for payment gateway. These information must be present over your website.
A. The website must be fully functional with the services/products offered with atleast 5 products, pricing of products with images, about us, terms and conditions, privacy policy, shipping policy and returns/cancellation policy for us to proceed with the release of funds for your account. Kindly revert back to us once the website is FULLY FUNCTIONAL. (contact us must have contact number/email ID and operating address)
B. Kindly confirm it is a drop shipping model or not. (2)If yes, Kindly specify where is the product inventory sourced from? (3) What is the product delivery timeline (maximum and minimum days) for the products to be delivered ?
Q12. I have multiple photos of product which photo will be shared over social media platforms while sharing link?
Ans. In most of case many customers wants to share promotional image over social media but a decent product image when user visit their website, so here we are exploring to play with different images.
As people needs to share different image/ promotional imgae with url to different platforms so here products' first image will be shared over facebook and last image is being shared over whtsapp while sharing product link